Reminder: not for advanced English speakers. I'm not writing anything on Shakespeare fyi
I have thought of writing something about this since...let me see, last year but you know things and work (and pure nothings) do get in the way. So here goes:
I noticed that voila is not being used in appropriate places. Voila is actually a French word and of course, it's pronounced as wala (same as moi its mwa, not MOI). It is equaivalent to there you go or in a cruder way, amek ko. So, spelling it as walla will just make it weird.
Still on the French issue, saying 'Pardon my French' means that person has just swore or something. Not that they are talking in a different language but check if they just did. You know, insurance.
When a writer puts 'Tell me about it', it doesn't literally mean that he or she is going to tell everything about it so just quit waiting. What they are trying to say is 'Yes, I know about it. I'm also feeling the same'. It's just an expression. Don't make the mistake of asking the writer 'When are you going to tell the character his or her problems.'
Shut up. This may be familiar to those who have watched Princess Diaries. Shut up means 'No, you can't be serious', 'That's impossible. It can't be! Darn, I'm screwed' not 'I don't want to listen to you so close your mouth please'.
Got to do some last minute shopping for birthday present. Yeah, I do put a lot of thought on what to give people. By the way, thank you very for those who came yesterday; Fai, Jojo, Caha and NJay. Thanks for the present Jo, it was an instant hit in the office. Oh I do bring stuffed toys in the office since nearly everyone has something animal-like, cute, cuddly thing. Sho adorable. And somebody has even hinted on adopting it. Haha.. no way Jose.
To serunaifaqir: I really forgot your event in MPH tomorrow. But I do hope it will be a blast.
Have a fantabulous weekend ahead. Happy Independence Day and Selamat Berpuasa. And to aynone having any kinds of competition, wishing you the best of luck. I'm stuffing my face with cakes tomorrow.
Friday, August 29, 2008
Tuesday, August 26, 2008
I just had a momentary writer's block. One phone call managed to kill the rest of my brain cells. How tragic.
Everything, as in everything is at the tip of your fingers now. You want to know about Jose Rizal, Jared Padalecki, Steve Jobs ... well namely almost everything. You don't even have to get out of your smelly pijamas. With a touch of the start button, you can access the whole universe.
Welcome to the Internet age. Hail Pak cik Google. Now, everybody loses their privacy. With a click of a button, you can be retrace. Sounds scary? Don't because it's the truth. Just embrace it.
This Tim Berners-Lee invention has certainly changed our lives from relying on the books to relying on the Internet. Clueless about a word? Refer to the WWW. Wants to know the stock market? WWW is the answer. Wants to know dos and don'nts during dates? WWW. I mean I'm entirely reliant on the WWW too these days. Having cut off from the thing for a few seconds can just drive me crazy.
Seriously, I have no idea why I write this. I just wasted my few minutes because I just found out this entire has no motives at the end of the day. I'm just babbling.
God, you have lost it, dear.
P/S: Writer now has to bang her head on the table as she believes some of the screws have totally been unscrewed
Everything, as in everything is at the tip of your fingers now. You want to know about Jose Rizal, Jared Padalecki, Steve Jobs ... well namely almost everything. You don't even have to get out of your smelly pijamas. With a touch of the start button, you can access the whole universe.
Welcome to the Internet age. Hail Pak cik Google. Now, everybody loses their privacy. With a click of a button, you can be retrace. Sounds scary? Don't because it's the truth. Just embrace it.
This Tim Berners-Lee invention has certainly changed our lives from relying on the books to relying on the Internet. Clueless about a word? Refer to the WWW. Wants to know the stock market? WWW is the answer. Wants to know dos and don'nts during dates? WWW. I mean I'm entirely reliant on the WWW too these days. Having cut off from the thing for a few seconds can just drive me crazy.
Seriously, I have no idea why I write this. I just wasted my few minutes because I just found out this entire has no motives at the end of the day. I'm just babbling.
God, you have lost it, dear.
P/S: Writer now has to bang her head on the table as she believes some of the screws have totally been unscrewed
Monday, August 25, 2008
Ma mere was admitted to the hospital on Saturday midnight. Doctor said Mum suffered from heart attack, a mild one. But her being her, she happened to be the healthiest patient in the ward. Everybody was lying on the bed while she's the only one sitting on the bed and chatting with visitors.
She refused to be brought to the hospital when she first felt the pain at 8pm. And when my big brother arrived at around midnight she decided to agree to be brought to the hospital (I am not living with them). And the doctor said: 'You had the pain at 8 and waited until nearly midnight to go to the hospital? That was very brave"
And when I knew what happened, of course I nagged like there's no tomorrow. About the part when she insisted to wait instead of rushing to the hospital of course.
A very simple test can help save lives. It is actually very easy to detect heart attack. The early sign could be the failure to have complete use of the left hand, be it difficult to raise the hand, bending it or moving it either. Mum said that's what exactly happened to her. Because this is the first time that it happened to her, she was actually not aware of what she was going through. But she did confirm of feeling painful on her left arm.
Another tip is to test whether the patient has difficulty to speak. Ask them to say the simplest or words and see if they are able to say it without difficulty.
In this age, we have to admit that heart attack is no longer 'penyakit orang kaya' (sickness for rich people). Everyone is actually prone to it now, regardless of their income, age and race. A simple knowledge can help us save lives.
She refused to be brought to the hospital when she first felt the pain at 8pm. And when my big brother arrived at around midnight she decided to agree to be brought to the hospital (I am not living with them). And the doctor said: 'You had the pain at 8 and waited until nearly midnight to go to the hospital? That was very brave"
And when I knew what happened, of course I nagged like there's no tomorrow. About the part when she insisted to wait instead of rushing to the hospital of course.
A very simple test can help save lives. It is actually very easy to detect heart attack. The early sign could be the failure to have complete use of the left hand, be it difficult to raise the hand, bending it or moving it either. Mum said that's what exactly happened to her. Because this is the first time that it happened to her, she was actually not aware of what she was going through. But she did confirm of feeling painful on her left arm.
Another tip is to test whether the patient has difficulty to speak. Ask them to say the simplest or words and see if they are able to say it without difficulty.
In this age, we have to admit that heart attack is no longer 'penyakit orang kaya' (sickness for rich people). Everyone is actually prone to it now, regardless of their income, age and race. A simple knowledge can help us save lives.
Friday, August 22, 2008
Cold drink addiction called a bad habit | CNA
August 21, 2008
TAIPEI, Taiwan -- Addiction to cold bottled drinks on hot days is a bad habit in terms of both environmental protection and health, warned an official from the John Tung Foundation yesterday.
Drinking and consuming excessive amounts of bottled cold drinks, particularly purchasing them from convenient stores, will only cause those franchises to consume more electricity in order to boost sales -- which is eventually detrimental to the environment, said Hsu Hui-yu, a foundation official in charge of nutrition and related affairs.
The John Tung Foundation is an anti-smoking group seen as one of the most effective nonprofit lobbying groups in Taiwan.
Hsu quoted tallies from the Ministry of Economic Affairs as indicating that electricity consumed by refrigeration storage facilities in Taiwan's convenient stores constitutes about one-third of all energy consumed by the stores.
The refrigerators in each of the 8,120 convenient stores nationwide consume an average of 51,000 kwhs each month, and as a result, the carbon dioxide that is discharged during the generation of the electricity consumed by all of the convenient stores in Taiwan each month could equal as much as the carbon dioxide taken in by 950,000 full-grown trees, Hsu said.
Aware that sales of cold drinks and dairy products have been one of the culprits of increased energy consumption, many advanced countries have taken measures to reduce electricity consumption by related industries and services, Hsu related.
The United Kingdom is promoting the sale of preserved milk to replace fresh milk, as storage of the latter consumes more energy, Hsu said, adding that most of the soft drinks in Germany, Portugal and Spain are sold and stored at room temperature. He also noted that Wal-Mart Stores in the United States require its suppliers to provide the amount of greenhouse gas emission for each of their products.
The UK's Tesco grocery franchise has promised that all of the over 80,000 products on their stores' shelves will carry tags telling how much carbon dioxide emission is involved in producing and marketing the products, Hsu added.
"For the part of the consumers, they can help reduce energy consumption and carbon dioxide emission simply by drinking fewer cold bottled drinks," Hsu reiterated.
Meanwhile,Wu Chien-lung, a doctor of traditional Chinese medicine with Taipei City Hospital, said he does not think it's smart to consume cold drinks or ice excessively in the summertime.
"Gulping icy drinks probably cools people down and delights them on hot days, but people with weak stomachs could suffer diarrhea, those with weak kidneys could develop dydroncus, some could develop skin rashes, and black eyes and nasal problems could become worse after people drink their fill of cool liquids," Wu said.
Those who are on a diet should refrain from bingeing on cold drinks, as nearly all of those products could affect their metabolism if consumed excessively, he added.
This was the email I received this morning, just when I sat on my chair. And being the ever so cynical, I sent this:
wow. i never thought drinking will be such a SERIOUS business. now i know that drinking alone can lead to global warming.
i guess the only thing that's free on earth right now is to fart (at your own risk).
How wrong was I to say that because I soon got this reply:
Aishah,
Farting is not free you know. The NZ govt is actually taxing local farmers for gas emission by their cows. Everytime their cows fart, they have to pay..
So, nothing is free now? And everything leads to global warming as cows fart were found to pollute the environment more than the traffic. How very scary.
Farmers raise stink over New Zealand 'fart tax'
August 21, 2008
TAIPEI, Taiwan -- Addiction to cold bottled drinks on hot days is a bad habit in terms of both environmental protection and health, warned an official from the John Tung Foundation yesterday.
Drinking and consuming excessive amounts of bottled cold drinks, particularly purchasing them from convenient stores, will only cause those franchises to consume more electricity in order to boost sales -- which is eventually detrimental to the environment, said Hsu Hui-yu, a foundation official in charge of nutrition and related affairs.
The John Tung Foundation is an anti-smoking group seen as one of the most effective nonprofit lobbying groups in Taiwan.
Hsu quoted tallies from the Ministry of Economic Affairs as indicating that electricity consumed by refrigeration storage facilities in Taiwan's convenient stores constitutes about one-third of all energy consumed by the stores.
The refrigerators in each of the 8,120 convenient stores nationwide consume an average of 51,000 kwhs each month, and as a result, the carbon dioxide that is discharged during the generation of the electricity consumed by all of the convenient stores in Taiwan each month could equal as much as the carbon dioxide taken in by 950,000 full-grown trees, Hsu said.
Aware that sales of cold drinks and dairy products have been one of the culprits of increased energy consumption, many advanced countries have taken measures to reduce electricity consumption by related industries and services, Hsu related.
The United Kingdom is promoting the sale of preserved milk to replace fresh milk, as storage of the latter consumes more energy, Hsu said, adding that most of the soft drinks in Germany, Portugal and Spain are sold and stored at room temperature. He also noted that Wal-Mart Stores in the United States require its suppliers to provide the amount of greenhouse gas emission for each of their products.
The UK's Tesco grocery franchise has promised that all of the over 80,000 products on their stores' shelves will carry tags telling how much carbon dioxide emission is involved in producing and marketing the products, Hsu added.
"For the part of the consumers, they can help reduce energy consumption and carbon dioxide emission simply by drinking fewer cold bottled drinks," Hsu reiterated.
Meanwhile,Wu Chien-lung, a doctor of traditional Chinese medicine with Taipei City Hospital, said he does not think it's smart to consume cold drinks or ice excessively in the summertime.
"Gulping icy drinks probably cools people down and delights them on hot days, but people with weak stomachs could suffer diarrhea, those with weak kidneys could develop dydroncus, some could develop skin rashes, and black eyes and nasal problems could become worse after people drink their fill of cool liquids," Wu said.
Those who are on a diet should refrain from bingeing on cold drinks, as nearly all of those products could affect their metabolism if consumed excessively, he added.
This was the email I received this morning, just when I sat on my chair. And being the ever so cynical, I sent this:
wow. i never thought drinking will be such a SERIOUS business. now i know that drinking alone can lead to global warming.
i guess the only thing that's free on earth right now is to fart (at your own risk).
How wrong was I to say that because I soon got this reply:
Aishah,
Farting is not free you know. The NZ govt is actually taxing local farmers for gas emission by their cows. Everytime their cows fart, they have to pay..
So, nothing is free now? And everything leads to global warming as cows fart were found to pollute the environment more than the traffic. How very scary.
Farmers raise stink over New Zealand 'fart tax'
Thursday, August 21, 2008
Reminder: I couldn't, for the life of me, remember if I have written on this or not so please, let me torture you for a few lines.
I'm so so so relieved. This is why:
"You seem to be in the middle between the Type A and Type B personality. In this case, the middle ground is good. Your attitude to life is more of the "smell the roses" kind and you know how and when to relax. Nonetheless, you realize that picking up a challenge and competing a little bit for your place in the sun can add some spice to your life. The equilibrium is important, so don't let your hostile, aggressive, and competitive alter ego take over too often. Generally, you are easy to be around, and people tend to feel relaxed and comfortable in your presence. Yours is a very healthy attitude towards life. "
Do you remember Chang or Chong from What Happens In Vegas? The ever-competitive colleague of Joy? Or Dr Yang, the one in Grey's Anatomy? They compete and strive to get what they wish, almost to the point of sacrificing anything. It's scary to see them being in fierce competition with almost everything.
I have to admit that I can be very impatient such as queieng to do a bank transaction during lunch time. The slighest delay will make me go mad and I will be silent for hours. Because I know, one I open my mouth, I will be screaming for hours and that will so not be good to me and the people around me. Most of the time, people don't really realize this because I have this 'Silly' sign stamped on my forehead.
I'm not a studious person but I'm an extreme workaholic. Once, in my precious job, a friend asked what time I arrived at work and he was so shocked that I arrived before 8am and sometimes leaving at almost 10.30 pm. I was so driven to succeed that finally he said: You'd better watch out. Doing this for a very long time will lead you to burn-out. That sentence made me think, for a very long time.
And there was once when my alter-ego took me almost completely. That was the time for the hardest break up I've ever faced in my life. Consequences to the breakup was severe..let's not get to the details. Others inability to achieve something that they want pissed me off then, especially when it will disrupt me. What I wish to do right now is to be more forgiving, more understanding and being a better listener. Let's just say I learnt the lesson the hard and most expensive way.
Last week had been really difficult. My pulse were pretty quick (yes, I have this obsession of checking it very so often) due to constant stress. I left late every single day so now, thanks to the school holidays, I am able to hop on the bus at 7.30 and arrive at the office with a hot steaming pau. And leave the office as soon as it's getting dark. And thank goodness my pulse are getting better (though I do realize that I have to stretch this week).
Well, I'd like to rant more but the time is running out.
I'm so so so relieved. This is why:
"You seem to be in the middle between the Type A and Type B personality. In this case, the middle ground is good. Your attitude to life is more of the "smell the roses" kind and you know how and when to relax. Nonetheless, you realize that picking up a challenge and competing a little bit for your place in the sun can add some spice to your life. The equilibrium is important, so don't let your hostile, aggressive, and competitive alter ego take over too often. Generally, you are easy to be around, and people tend to feel relaxed and comfortable in your presence. Yours is a very healthy attitude towards life. "
Do you remember Chang or Chong from What Happens In Vegas? The ever-competitive colleague of Joy? Or Dr Yang, the one in Grey's Anatomy? They compete and strive to get what they wish, almost to the point of sacrificing anything. It's scary to see them being in fierce competition with almost everything.
I have to admit that I can be very impatient such as queieng to do a bank transaction during lunch time. The slighest delay will make me go mad and I will be silent for hours. Because I know, one I open my mouth, I will be screaming for hours and that will so not be good to me and the people around me. Most of the time, people don't really realize this because I have this 'Silly' sign stamped on my forehead.
I'm not a studious person but I'm an extreme workaholic. Once, in my precious job, a friend asked what time I arrived at work and he was so shocked that I arrived before 8am and sometimes leaving at almost 10.30 pm. I was so driven to succeed that finally he said: You'd better watch out. Doing this for a very long time will lead you to burn-out. That sentence made me think, for a very long time.
And there was once when my alter-ego took me almost completely. That was the time for the hardest break up I've ever faced in my life. Consequences to the breakup was severe..let's not get to the details. Others inability to achieve something that they want pissed me off then, especially when it will disrupt me. What I wish to do right now is to be more forgiving, more understanding and being a better listener. Let's just say I learnt the lesson the hard and most expensive way.
Last week had been really difficult. My pulse were pretty quick (yes, I have this obsession of checking it very so often) due to constant stress. I left late every single day so now, thanks to the school holidays, I am able to hop on the bus at 7.30 and arrive at the office with a hot steaming pau. And leave the office as soon as it's getting dark. And thank goodness my pulse are getting better (though I do realize that I have to stretch this week).
Well, I'd like to rant more but the time is running out.
Monday, August 18, 2008
You Don't Mess With The Zohan
I like Adam Sandler. Either in Click, the Longest Yard or ok..I'm bad at remembering movie titles. And I was totally overjoyed when someone texted 'I have 2 tix for Zohan movie preview on Sunday.'
It was funny as always but honestly I can do with less remarks leading to indecent acts (I can't bear typing this knowing that there are school children here; I can't imagine the parents who brought their kids into the hall last Sunday). It was everywhere and non-stop, to the point of making me sick.
The message was loud and clear; go after your dream, stop fighting, there'll be opportunist here there and everywhere but seriously, it made me gag as most of the time there will be remarks like 'my Pe Pe is not sti**', Bang Booming and stuff. An ex-soldier cutting hair is funny but then offering something else after the haircut was a bit of a turn-off.
I honestly think that they should change the U rating to something like 18-- because it was totally not ok to see a guy and an all woman walking out of a closet with the woman looking clearly dishelved. I feel offended for one reason or another. Maybe I was totally unprepared to see those things on the screen when I walked into a hall that showed U-rating movie.
Luckily it was free tickets. And I made the smart move to go with a female companion. Mon a vis, it will be very embarassing to bring a smaller cousin or a male friend to watch it.
But there were of course hints of disagreement on US intervention into Israeli and Palestine matters. Adam did try to put it into perspective that things happening in the Middle East might not really originate from there but rather being stirred-up by some other party.
And of course, there was a part where Zohan realised who he wanted in the end and the usual matter that 'love conquers it all' (read: puke gag gag puke gag gag puke puke) .
What I enjoyed the most was Rob Scheiner's (The Animal) appearance. God, he was funny. He was Salim, one of the Palestinian who came to America to earn money. I honestly think that the funniest part was when they called Hezbollah... should not type or I'll give it all away.
It started with Zohan being bored with his duty of supposedly fighting terrorist, trying to find peace between Palestine and Israel. He escaped after fighting Phantom (the inspector or the police in Transformers) and heading to New York. And story starts here after he cut his hair on the airplane.. as well as another two dogs namely Scrappy and Coco.
The story obviously was researched very well. The Middle Eastern accent when talking English (not proficient talkers) was shown very clearly in the movie and it amazed me as it reminded me of a few people from the region that I met during university years. And it really depicted the way how they socialise with other people and even how they negotiate with each others. So I can say I like it in terms of effort. Just beware to bring someone older rather than your 11-year old cousin or you will turn beetroot in the face.
My rating: 2 bedak sejuk cap Mak Mah (read: tak tgk pon mak tak kesah)
I like Adam Sandler. Either in Click, the Longest Yard or ok..I'm bad at remembering movie titles. And I was totally overjoyed when someone texted 'I have 2 tix for Zohan movie preview on Sunday.'
It was funny as always but honestly I can do with less remarks leading to indecent acts (I can't bear typing this knowing that there are school children here; I can't imagine the parents who brought their kids into the hall last Sunday). It was everywhere and non-stop, to the point of making me sick.
The message was loud and clear; go after your dream, stop fighting, there'll be opportunist here there and everywhere but seriously, it made me gag as most of the time there will be remarks like 'my Pe Pe is not sti**', Bang Booming and stuff. An ex-soldier cutting hair is funny but then offering something else after the haircut was a bit of a turn-off.
I honestly think that they should change the U rating to something like 18-- because it was totally not ok to see a guy and an all woman walking out of a closet with the woman looking clearly dishelved. I feel offended for one reason or another. Maybe I was totally unprepared to see those things on the screen when I walked into a hall that showed U-rating movie.
Luckily it was free tickets. And I made the smart move to go with a female companion. Mon a vis, it will be very embarassing to bring a smaller cousin or a male friend to watch it.
But there were of course hints of disagreement on US intervention into Israeli and Palestine matters. Adam did try to put it into perspective that things happening in the Middle East might not really originate from there but rather being stirred-up by some other party.
And of course, there was a part where Zohan realised who he wanted in the end and the usual matter that 'love conquers it all' (read: puke gag gag puke gag gag puke puke) .
What I enjoyed the most was Rob Scheiner's (The Animal) appearance. God, he was funny. He was Salim, one of the Palestinian who came to America to earn money. I honestly think that the funniest part was when they called Hezbollah... should not type or I'll give it all away.
It started with Zohan being bored with his duty of supposedly fighting terrorist, trying to find peace between Palestine and Israel. He escaped after fighting Phantom (the inspector or the police in Transformers) and heading to New York. And story starts here after he cut his hair on the airplane.. as well as another two dogs namely Scrappy and Coco.
The story obviously was researched very well. The Middle Eastern accent when talking English (not proficient talkers) was shown very clearly in the movie and it amazed me as it reminded me of a few people from the region that I met during university years. And it really depicted the way how they socialise with other people and even how they negotiate with each others. So I can say I like it in terms of effort. Just beware to bring someone older rather than your 11-year old cousin or you will turn beetroot in the face.
My rating: 2 bedak sejuk cap Mak Mah (read: tak tgk pon mak tak kesah)
Friday, August 15, 2008
ah...life couldn't get better. Thank God It's Friday...woohoo!
got plans to:
eat Thai food until blue in the face on Fri
buy shirts (cheap ones of course) also on Fri
free movie tickets on Sun (thanks thanks thanks Adi)
be a counch potato on Sat and watch Olympics (darn, I think I finished one bag of kerepek yesterday)
continue french lesson on Sat
bully my cousin for two days
ok i know, my life is not THAT happening but i still look forward to it. yey!
got plans to:
eat Thai food until blue in the face on Fri
buy shirts (cheap ones of course) also on Fri
free movie tickets on Sun (thanks thanks thanks Adi)
be a counch potato on Sat and watch Olympics (darn, I think I finished one bag of kerepek yesterday)
continue french lesson on Sat
bully my cousin for two days
ok i know, my life is not THAT happening but i still look forward to it. yey!
Thursday, August 14, 2008
Well, I don't really believe in freedom of speech. Partly, yes, totally no. I'm seriously not being sceptical here, maybe for once. For me, everything has to have a limit. But of course, somehow people love to abuse it saying that 'We have the right to say this, that bla bla bla because of freedom of speech'.
Pardon me but I'm too lazy to Google how many races, skins and languages that we have on earth. So many varieties yet so limited space to live in. IMHO, if every single one of us would like to practise this freedom of speech to the full extent, chances are there will be like three people left in the world. People will be quarreling, killing and God-knows-what because everyone will just blurt out how they feel. What matters to them is to get the message across, regardless of how the other party would feel.
I believe this is where empathy kicks in. Of course, God created mouth to speak among other things but don't forget God created ears to listen to people. Hence the saying 'Cakap siang pandang-pandang, cakap malam dengar-dengar'. OK sorry, I cannot translate that. Thi hi hi.
In a nutshell, I think doing things just on the basis of freedom of speech or any other freedom you can think in the world, should have a limit. We really can't expect to live in harmony unless we respect other people's skin, belief, religion and what not.
Ok, enough rambling for today. Got to get ready for Art exhibition. suddenly I feel a wee bit artsy-bitsy.
Pardon me but I'm too lazy to Google how many races, skins and languages that we have on earth. So many varieties yet so limited space to live in. IMHO, if every single one of us would like to practise this freedom of speech to the full extent, chances are there will be like three people left in the world. People will be quarreling, killing and God-knows-what because everyone will just blurt out how they feel. What matters to them is to get the message across, regardless of how the other party would feel.
I believe this is where empathy kicks in. Of course, God created mouth to speak among other things but don't forget God created ears to listen to people. Hence the saying 'Cakap siang pandang-pandang, cakap malam dengar-dengar'. OK sorry, I cannot translate that. Thi hi hi.
In a nutshell, I think doing things just on the basis of freedom of speech or any other freedom you can think in the world, should have a limit. We really can't expect to live in harmony unless we respect other people's skin, belief, religion and what not.
Ok, enough rambling for today. Got to get ready for Art exhibition. suddenly I feel a wee bit artsy-bitsy.
Monday, August 11, 2008
Thursday, August 07, 2008
'why aren't you eating? diet?'
'e asek diet je'
i sometimes don't eat real food for lunches because i'm afraid of falling flat on my face on the table and snores. i'm so so afraid that i will be sleeping so i cut the food intake. not really for dieting. i mean seriously, if you sit beside me, you can hear a rockestra from my stomach by 10.30. and you can't imagine how hungry i am by 10.30, let alone at 12. but i just have to resist from eating a whole plate of nasi goreng pattaya or nasi goreng ayam. and yesterday, i have to waste a really scrumptious nasi goreng ayam because i'm just afraid i will be sleepy in the office (well, my friend helped to order it and i forgot to say separuh).
i'm not on diet. i'm constantly hungry. thank god to wheat-based products. i can actually put the growling stomach at the back of my mid.
though sometimes, i do feel like munching on the stapler bullets.
someone has been acting very weird. it's like he's cutting the ties. and i'm actually ok with it. it always feels like he has some ulterior motives behind our friendship but hey! maybe he was just weird.
started on coding. it's interesting because there will be puzzles to solve on height of the importance of the stories. well, i think it's cool and i have a colleague who is giving me briefing on codings. for her to practise really. and those can be really valuable to me.
am landing back in Cyberjaya for the second time. and before i forgot, to those who are graduating, CONGRATULATIONS! now you've graduated, go and conqueur the world. rule the kingdom with iron fist and crunch anyone who dared to defy your words.
P/S: cutting lunch time to half an hour as am planning to try to go back early tomorrow. because i'm a snail. usually i will only be able to meet my target at 7.
'e asek diet je'
i sometimes don't eat real food for lunches because i'm afraid of falling flat on my face on the table and snores. i'm so so afraid that i will be sleeping so i cut the food intake. not really for dieting. i mean seriously, if you sit beside me, you can hear a rockestra from my stomach by 10.30. and you can't imagine how hungry i am by 10.30, let alone at 12. but i just have to resist from eating a whole plate of nasi goreng pattaya or nasi goreng ayam. and yesterday, i have to waste a really scrumptious nasi goreng ayam because i'm just afraid i will be sleepy in the office (well, my friend helped to order it and i forgot to say separuh).
i'm not on diet. i'm constantly hungry. thank god to wheat-based products. i can actually put the growling stomach at the back of my mid.
though sometimes, i do feel like munching on the stapler bullets.
someone has been acting very weird. it's like he's cutting the ties. and i'm actually ok with it. it always feels like he has some ulterior motives behind our friendship but hey! maybe he was just weird.
started on coding. it's interesting because there will be puzzles to solve on height of the importance of the stories. well, i think it's cool and i have a colleague who is giving me briefing on codings. for her to practise really. and those can be really valuable to me.
am landing back in Cyberjaya for the second time. and before i forgot, to those who are graduating, CONGRATULATIONS! now you've graduated, go and conqueur the world. rule the kingdom with iron fist and crunch anyone who dared to defy your words.
P/S: cutting lunch time to half an hour as am planning to try to go back early tomorrow. because i'm a snail. usually i will only be able to meet my target at 7.
Tuesday, August 05, 2008
Reminder: yes I played tricks on telemarketers but customer service representatives clearly differs from telemarketers.
Maybe it was just me but I think it really is happening. What you say? Customer service executives in Malaysia, some of them, seem to have attitude problem.
Customer service executives. The designation itself has the part of 'service'. And you are in the service industry. Your job is basically to serve people or you are too proud to read through your job requirement hence you are not in the know. According to Dictionary.com (one entry only because it will be too long to paste everything), service means
- the performance of any duties or work for another; helpful or professional activity:
I used to be a customer service representative and I always think that I want to make other executives' lives better now. I know that listening and picking up phone calls can be tiring especially when the queue shows like 50 at a time. So, I try to be the customer who addresses the executives by name and be nice and sound nice.
Know what I get? Rubbish. Rubbish service for the call that I made.
My very recent experience was when I called a fast-food outlet. I was trying to be helpful and spelled my office address in country code. And talk about arrogance, he stopped me saying:
'Ya, I know..' and proceeded to say something else.
' No, that's not the name of the company. Get this down.' Mr Know It-All, you think I don't know the name of my own company?
And when the order came, my company name was spelled wrongly.
Seriously, do they ever train their staffs? Or would they want to consider providing hearing aids to their customer reps?
Then, another experience with telecommunication provider. I called up to change my credit limit and I know it was very early in the morning but that was the only time that I'm free. Definitely not at 5, I'm not that crazy. And the person who picked up the call sounded just fresh out of the bed and I was the one who greeted her very cheerfully, Good Morning and all. OK fine, I know it's very early.
When I proceeded to ask how can I change my credit limit, she went on and said, 'You have to pay this amount first before asking for a change,' which is fine. And then she added a second later: 'Faham tak?' in this patronizing voice.
I was shocked. It wasn't like I asked her three times. She told me to pay my bill the first time only and I truly don't get it when she said Faham tak like I asked her three times. Her evaluation? I gave her 2 out of 5. And that was considered generous.
In my last job, we were told to handle the customers well and if the customers are rude, we were to warn them three times before putting down the phone. There should be no sarcasm unless the customers are really really rude. And we have to apologise if the system was down or of the like although we were not at fault. Yes, it sounded dumb but that's what you do when you are in the service industry. People don't call you up for free and I'm sorry to add this but that is your job.
I rarely use customer service help in Malaysia and when I do, most of the times I will be disappointed. Of course, there are a few who are good but when I asked around, this is the kind of treatment that they get. If these customer reps are working in ... well, another country near us, they are done for. My colleague's name appeared in one of the newspapers as one customer made a complaint about an airline and he was just the messenger.
My advice is this: if you think that you are too good, too impatient, too arrogant, too intelligent, too smart, too lazy then too bad, just quit the job of customer service rep because as far as I'm concerned, Malaysians are reasonable. Of course, unless you wronged them. Hence, if you are not patient enough or can't bear answering simple questions, why not take a raincheck and apply for other jobs?
I'm sad. Again, do they ever train customer service representatives properly over here?
Maybe it was just me but I think it really is happening. What you say? Customer service executives in Malaysia, some of them, seem to have attitude problem.
Customer service executives. The designation itself has the part of 'service'. And you are in the service industry. Your job is basically to serve people or you are too proud to read through your job requirement hence you are not in the know. According to Dictionary.com (one entry only because it will be too long to paste everything), service means
- the performance of any duties or work for another; helpful or professional activity:
I used to be a customer service representative and I always think that I want to make other executives' lives better now. I know that listening and picking up phone calls can be tiring especially when the queue shows like 50 at a time. So, I try to be the customer who addresses the executives by name and be nice and sound nice.
Know what I get? Rubbish. Rubbish service for the call that I made.
My very recent experience was when I called a fast-food outlet. I was trying to be helpful and spelled my office address in country code. And talk about arrogance, he stopped me saying:
'Ya, I know..' and proceeded to say something else.
' No, that's not the name of the company. Get this down.' Mr Know It-All, you think I don't know the name of my own company?
And when the order came, my company name was spelled wrongly.
Seriously, do they ever train their staffs? Or would they want to consider providing hearing aids to their customer reps?
Then, another experience with telecommunication provider. I called up to change my credit limit and I know it was very early in the morning but that was the only time that I'm free. Definitely not at 5, I'm not that crazy. And the person who picked up the call sounded just fresh out of the bed and I was the one who greeted her very cheerfully, Good Morning and all. OK fine, I know it's very early.
When I proceeded to ask how can I change my credit limit, she went on and said, 'You have to pay this amount first before asking for a change,' which is fine. And then she added a second later: 'Faham tak?' in this patronizing voice.
I was shocked. It wasn't like I asked her three times. She told me to pay my bill the first time only and I truly don't get it when she said Faham tak like I asked her three times. Her evaluation? I gave her 2 out of 5. And that was considered generous.
In my last job, we were told to handle the customers well and if the customers are rude, we were to warn them three times before putting down the phone. There should be no sarcasm unless the customers are really really rude. And we have to apologise if the system was down or of the like although we were not at fault. Yes, it sounded dumb but that's what you do when you are in the service industry. People don't call you up for free and I'm sorry to add this but that is your job.
I rarely use customer service help in Malaysia and when I do, most of the times I will be disappointed. Of course, there are a few who are good but when I asked around, this is the kind of treatment that they get. If these customer reps are working in ... well, another country near us, they are done for. My colleague's name appeared in one of the newspapers as one customer made a complaint about an airline and he was just the messenger.
My advice is this: if you think that you are too good, too impatient, too arrogant, too intelligent, too smart, too lazy then too bad, just quit the job of customer service rep because as far as I'm concerned, Malaysians are reasonable. Of course, unless you wronged them. Hence, if you are not patient enough or can't bear answering simple questions, why not take a raincheck and apply for other jobs?
I'm sad. Again, do they ever train customer service representatives properly over here?
Subscribe to:
Posts (Atom)